429 results found
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Print dining table name on credit card payment receipt's merchant copy
Enable printing the dining table name on the credit card payment receipt's merchant copy. This is helpful to the merchant as their servers share tips with the chefs at tables from certain dining rooms. This feature was available in the previous version, but is no longer available after replacing the Clover Station.
1 voteThank you for submitting your Idea to UserVoice.
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Renaming Guest 1, Guest 2, Guest 3...etc.
We need to be able to "rename' in the Clover Dining App tables/tickets that have multiple guests. This will help us:
1) Make a personal connection
2) Identify which guest ordered what
3) Simplify the billing process when we go to collect payment1 voteThank you for submitting your Idea to UserVoice.
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Percent Increase
Allow prices (VIA modifier) to be increased by a percentage vs flat dollar amount. For example, double liquor drink orders, etc.
1 voteThank you for submitting your Idea to UserVoice.
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Pre-Auth to keep a tab running via QR code ordering
There is interest to create a completely contactless ordering & payment experience by being able to open a running tab with payment pre-authorization via QR Code. The customer seats themself, scans the QR code on the table to view the menu, adds the items they would like for their first round to their order, they insert their payment information to start their tab and send their first round to the bar/kitchen, the tab stays open so the customer can keep ordering without completing the transaction, once they are ready to leave they close their tab/tip from their personal device and…
1 voteThank you for submitting your Idea to UserVoice.
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Online Ordering - Daypart
Dayparts is currently applicable to "In Store (POS devices)" only. Make Dapyparts applicable to Online Ordering and 3rd Party Ordering (Doordash, GH, UE etc).
This will enable to have menus available at specific day/time for online ordering too, in line with the In Store (POS devices) that's available currently.
1 voteThank you for submitting your Idea to UserVoice.
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DoorDash Drive Tips
We have set up the DoorDash Drive Clover integration, and it works fine. But, the only tip option on the order checkout screen from the customer view is "Tips For Delivery Person". Tips go to the Dasher. The in-store employees who prepare and package the orders are not receiving any tips. Clover support was unable to assist with this.
Is there a way to add another tip option for customers to give our employees a tip on their order?
1 voteThank you for submitting your Idea to UserVoice.
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Inventory Export/Import Should Include Revenue Class
The inventory export/import spreadsheet includes a description for Revenue Class but the Items tab does not include the column. I can add the column and successfully import Revenue Class, but there is no way to export the revenue class. Please fix this error.
1 voteThank you for submitting your Idea to UserVoice.
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name batches
Business owners should be able to name the batch per the location. Client gets the same report for 5 locations, easier to identify if he can name the batch per loaction.
1 vote -
Print Automatically to Multiple Printers
Merchants would like to be able to automatically print to several order printers without the use of kitchen labels. Currently, if there are multiple printers, it has them select which to print to and manually reprint the order label if an additional copy is needed.
1 voteThank you for submitting your Idea to UserVoice.
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MULTI SERVICE CHARGES DETAIL REPORT
Ability to add different Service Charges percentage for Clover Dining with detail report individual subtotals.
This option of having more that one Service Charge is already implemented for some merchants, but the only problem is that in the report it is showed as the total of the Service Charges, not the individual subtotal for each one of the service charges. Also, this option of more that one Service Charge, must be implemented an offered for all the merchants. This is very important and urgent.1 vote -
Add customer to closed order
We need the ability to add a customer to an order even after it is closed. Currently, if the order is completed, we are not able link the order to a customer. So, we are missing the ability to see customer history.
1 voteThank you for submitting your Idea to UserVoice.
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Cash transactions included on server report
Cash transactions need to be included on server reports as well as closeout reports from the device display and printout.
1 vote -
Discount Permissions - Multi-Level
Need to be able to control which discounts are available per job code.
Currently the discount permission is all or nothing. Meaning, a employee can either have the ability to discount or not discount.
We are requesting the ability to assign discounts to certain job codes so that they can have access to some but not all discounts.
It currently is all or nothing.
1 voteThank you for submitting your Idea to UserVoice.
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reorder on customer app
Reorder Recommendation for POS Customer App
To enable fast and convenient reordering in the customer app, the POS should support Reorder Last Order, Order History with Edit, and Saved Orders. Customers can quickly repeat a previous order with one tap, make necessary edits such as quantity or item changes, and place the order without starting from scratch. New orders can be saved as favorites for future quick ordering.
1 voteThank you for submitting your Idea to UserVoice.
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Add cost
MODIFIERS: ADD COSTS SO WE CAN GENERATE ACCURATE PROFIT REPORTS!!!
As of now, we can only add a cost to an item. If someone wants to change a size, add an ingredient, etc that costs extra, we have no way for that to reflect on the cost of the item which makes the profit reports useless. I was told that the only work-around is to turn every single modifier into an item button, which would be incredibly tedious and will not work for a busy cafe.
1 voteThank you for submitting your Idea to UserVoice.
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Kiosk needs to be able to remove the all items tab
Kiosk needs to be able to remove the all items tab
1 vote -
Where is the help me count function?
Where is the help me count function?
1 votePlease contact Clover support to resolve this question.
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need to specify takeaway order twice
When commencing an oreder in the takeaway section of the dining app, i then have to add guest numbers and then hit takeaway again for order type, if not it defaults to dine in. once you have added an item it can not be amended. this step is counter intuitive as you have aleady initiated the order in take away and should not be necessary
1 voteThank you for submitting your Idea to UserVoice.
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custom items do not print order docket in clover dining app
custom items do not print order docket in clover dining app. This means my orders and not made and customers do not get their order. Fix needed
1 voteThank you for submitting your Idea to UserVoice.
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trigger order dockets to printed on completed transaction
You can choose on "tap pay" or on "invoice print" but not on completed transaction. This make no sense. when i tap pay then the customer changes their mind i go back and change the item but the docket is already printed and the meal being prepped. Should have a print docket triggerred by on completed transaction.
1 voteThank you for submitting your Idea to UserVoice.
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