694 results found
-
Allow itemized invoicing for each line item and line for shipping charges
Link to store inventory entered in Clover and allow for custom items line by line with option to add sales tax to each.
Also include an option to add shipping line
Allow to link with DAVO like the rest of Clover sales.158 votes -
Employee Summary by Revenue Class report needs to be available on the terminals, not just Dashboard..
I need a report available on the terminals (that employees have access to) that breaks down sales by revenue class. I have a bar/restaurant and tip out is done based off of sales (liquor/food).
97 votesHello,
If comparing to the Employees Report within the Web Dashboard, which shows Employee Sales Summary and Employee Summary by Revenue Class, would this information suffice, or are there additional details/classes that would be helpful for this on-device report?
Also, does the Reporting App on the device help with this request, or is that also missing pertinent information that your staff would like to see?
Thanks,
Clover Product
-
Void Reason
Would like to have an option to put reason for void when voiding transactions.
95 votes -
Ability to Void transactions
Merchant wants to have the ability to void transactions if the transaction is not closed. Merchant wants to void hours after the transaction was taken to prevent refunding.
91 votesHello,
This will be available in a future release.
Thanks,
Clover Product
-
recurring payment customer notification via SMS and Email option on the dashboard
via SMS and Email option on the dashboard when doing recurring payments.
80 votesHello - Thank you for reaching out. We are planning to add merchant notifications on the payments link later this year.
-
Discount Reason Prompt
Allow a pop up box to type it after applying a custom discount (and/or allow it to be an option selected as a prompt when creating a discount in the discount app) to type in the reason for the discount.
•If I do a custom 15% off, I want employees/manager to type in why ie "Side was cold".
•If I create a discount named "Bar Comp" and it’s a standard 100% comp, I want a prompt for employees to put in a reason ie "Tonic was flat in customers Gin & Tonic"
74 votes -
Tips On Tablet Screen AND Printed Receipt
Merchant would like the option for the tips to be entered on the tablet screen AND the printed receipt at the device level
71 votesHello,
This feature is under review.
Thanks,
Clover Product
-
Ability to refund & purchase before closing the transaction out
Customer comes in to return item but would like to purchase a new different item. Customer would like to only pay difference versus having a refund credited & then purchase the new item for the full amount.
69 votes -
Tips going to Servers not the cashier
Merchant wants the tip to go to the server not the cashier. Only way tip will go to the server is through the tables app.Would like for tip to go to the server no matter what.
59 votes -
55 votes
Hello,
This will be available in a future release. It will be an optional setting for the merchant.
Thanks,
Clover Product
-
Offline -- If the clover system is off line it should automatically ask for a contact number.
Its great that clover will still collect payment information to charge when it goes back online -- but if it turns on the card didn't work for some reason then you're out of luck.
Please have it so that if someone is choosing the credit card option while the system is offline that contact information must be entered in order to complete the transaction.
46 votesHello,
This feature is under review.
Thanks,
Clover Product
-
Separation for EBt non taxable and Taxable
Merchants would like to be able to process EBT non taxable and non EBT taxable on the same transaction and the clover device separate the two. Would like for the clover device to leave the balance for the non EBT items. This will not work as they need to make it to where when ringing up items from both EBT/Non EBT, for the Clover to differentiate those (somehow). Meaning, they want for that EBT customer, once using their EBT card, to only be able to pay for the items that are under the EBT umbrella (nontaxable), not the whole order…
45 votes -
Detail Batch Report Needed listing all transactions at closeout
When batching out, Clover should have an option to be able to print all transactions out that are included in that batch.
This is something that First Data terminals can do like the FD130 or the Verifone VX520. A merchant presses batch out or closeout and the batch report prints and lists every single transaction by amount and last 4 digits of cc.
I have lost sales of Clover devices just because this functionality is lacking. In one case, I was giving the merchant a free Flex, and he didn't want it after he found out he can't print a…
44 votesAll - We have are updating this status of this request to Under Review, as we did not fully understand that this ask is for a detailed batch report to print from the device.
Detailed transaction level reporting is available on the dashboard today. The team has been working on multiple reporting enhancements, but they are focused on the dashboard.
We do have a team reviewing this request. Thank you for understanding our confusion and we will return with an update as soon as one is available.
Thank you
Clover Communications
-
44 votes
-
43 votes
AdminGlenn Flinchbaugh (Admin, Clover) responded
This would require Clover to create a relatively complex store credit function that tracks store credit for a merchants customers. Unfortunately, we have no plans to do this.
-
Ability to Batch individually Per Device
Constant requests from merchants wanting the ability to batch devices individually at different times, when there is more than one CLover Device on the same MID
41 votesHello,
This feature is under review.
Thanks,
Clover Product
-
If an order is partially paid please add the ability to add items or a discount to the remaining payments.
IE $10.00 order split 5 ways
$2.00 has been paid by person A
Add a beer AND/OR apply a 10% discount to the remaining $8.00 balance40 votesHello,
This feature is under review.
Thanks,
Clover Product
-
Tips be re-assigned to an employee
If tips or a sale is assigned or credited to the wrong employee by accident, merchant wants to be able to edit or credit the sale/tip to the correct employee .
Merchant is suggesting that owner/admins should have a feature or setting that enables them to make corrections to simple mistakes like this.39 votes -
Multiple Tax Rates on Customer Receipt
Allow customer receipts to print and display multiple tax rates (i.e. State Tax & Municipal Tax) to meet requirements that are mandated in certain states/territories.
36 votes -
Re-Ordering and Opening transactions when completed
Merchant wants to be able to print each guest separately when he selects spilt by items and not actually have to be taken to pay screen (print customers receipt before pay screen)
Merchant also wants to be able to re-open the check once it has been completed and apply discounts34 votes
- Don't see your idea?