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Restaurant

Welcome to the Clover Restaurant Forum. You're here because you are a Clover Restaurant merchant and would like to submit ideas that you feel would enhance/improve Clover's current offerings in the Restaurant space.

In order to submit your idea you'll need to give it a Title then select the Category that best matches your idea. Below are brief descriptions of the Clover Restaurant Categories.



Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


Clover Dining: Ideas related to table management and the Clover Dining experience.

Employees: Please include all your feedback and suggestions for enhancing Clovers employee management software. This includes permissions, viewing and editing employee roles, employee satisfaction, scheduling, owner access and more. If you have tipping suggestions, please include these ideas in the Tipping category of the Taking Payments forum.

Engagement: Share your thoughts on Clover’s built-in software that allows businesses to manage customers including viewing/storing customer information.

Clover GO: Clover GO is a mobile POS system designed for businesses that need to accept payments on the go.

Hardware: Ideas related to Clover hardware in the Restaurant space

Inventory: Please include all your feedback and suggestions for enhancing Clover’s inventory management software.

Invoice: Ideas related to Clover’s Invoicing feature.

Kitchen Management: Ideas related to KDS, Kitchen Printers, etc.

Menu: Share your thoughts on all functions that specifically have to do with Clover’s menu creation feature.

Multi Location: Ideas related to the functionality of Clover's Multi-Location product.

Orders: Ideas relating to the process of creating and managing Orders.

Reporting: Ideas relating to improving and enhancing Clover’s reporting.

Website: Ideas related to your Clover branded website.

Restaurant

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504 results found

  1. I need to have a report that shows the exact time each item is entered, even if it’s going to the same table. Clover has a “line item” feature, but if I add 3 margaritas at different times, it only shows the time of the first margarita.

    2 votes

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    Under Review  ·  0 comments  ·  Reporting  ·  Admin →
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  2. When the servers has a refund, only the manager has the power to refund the item, when they look at the report, is not under the server but is shown under the manager who did the refund. I would like to have any type of permission to let the server click refund, then ask for the manager code and then after the refunds is clear, I need them to be under the server report

    5 votes

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    Under Review  ·  0 comments  ·  Reporting  ·  Admin →
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  3. Disable Checkout for Dine-In QR Code ordering. We would like to disable the feature for customers to Checkout for Dine-In QR Code ordering so our servers can process the payment for them. This creates some confusion because we don't know when someone has paid for their tab already.

    3 votes

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    Under Review  ·  0 comments  ·  Orders  ·  Admin →
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  4. I want to be able to disable/hide a menu category from the POS devices without fully removing it. If a menu category is unused at the moment, we should be able to hide it without deleting the category to keep the items there and not have to rebuild the menu items if they come back in the future.

    5 votes

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    0 comments  ·  Menu  ·  Admin →
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  5. Can we please add an option in the Order Receipts to have as optional to add the vehicle description for curbside pickup. I know you can add it under notes but notes are used for other information.

    4 votes

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    Under Review  ·  0 comments  ·  Orders  ·  Admin →
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  6. Hello Clover,

    It would be extremely helpful to have the preparation time setting in Clover automatically add an additional amount of preparation time the merchant can set for online orders that exceed a certain dollar amount.

    For example, lets say the merchant wants to have Clover automatically add an additional 30 mins of preparation time for orders that exceed $100. It would be great if the merchant can edit theses parameters under the "Preparation Time" setting in Online Ordering Dashboard instead of just setting a specific preparation time.

    Thanks for your consideration Clover

    6 votes

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    Under Review  ·  0 comments  ·  Orders  ·  Admin →
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  7. Currently, doordash integration on the Clover Online Ordering only offers the pickup option and merchant needs the ability to have both pickup and delivery fulfilment options.

    3 votes

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    0 comments  ·  Orders  ·  Admin →
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     ·  System responded

    Thank you for submitting your Idea to UserVoice.

  8. Need the ability to take ALL open orders and transfer ALL of them to a new server. Our application is for a bar vs restaurant dinner orders. So at shift change there can be anywhere from 10-20 open orders, all of which need to be managed and moved to the new server. Presently we have to select order, transfer, select order select etc. etc. and transfer each one individually, this is very time consuming, especially during a shift change, it ties up the computer for a period of time and leaving other servers unable to add to orders and open…

    9 votes

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    1 comment  ·  Orders  ·  Admin →
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     ·  System responded

    Thank you for submitting your Idea to UserVoice.

  9. In a QSR with multiple cash registers, it would be great if the order numbers on the printed kitchen tickets were sequential.

    We primarily use one register, but during rush we use a second register. If the primary register is on order #50 and then someone jumps on the second register and takes an order, that order should be #51…as it is right now, that prints in the kitchen as order #1 and can easily cause confusion as to the actual order sequence and lead to firing food out of order.

    The registers should communicate with each other and have…

    5 votes

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    Under Review  ·  0 comments  ·  Orders  ·  Admin →
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  10. Syncing is a great idea, do you have any ideas on how to disable cash payments on handheld devices? If a customer pays in cash without change, and they leave the cash on the table, and the waitress just taps cash and keeps the money.

    5 votes

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    0 comments  ·  Hardware  ·  Admin →
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     ·  System responded

    Thank you for submitting your Idea to UserVoice.

  11. Currently you can Group line items for "order receipts" but this does not Group line items when printing to a Kitchen Printer. It comes out like this


    ITEM

    ITEM

    ITEM

    We'd like an option to do


    3x ITEM

    2 votes

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  12. The updated 3Gen Solo device does not feature a tap or apple option like the 2Gen did on the printer. Why not set up the Flex device to have the same capabilities as a Mini device does but used at the drive thru widow? Then we can actually extend the device to the customer to tip and tap right out the window.

    3 votes

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    Planned  ·  1 comment  ·  Orders  ·  Admin →
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  13. Give admin access to devices and printer. Why was it removed? If there are 3 owners to a business, you expect them to share 1 main account with 2-factor logins? Not sure why Clover keeps messing things up.

    2 votes

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    0 comments  ·  Employees  ·  Admin →
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     ·  System responded

    Thank you for submitting your Idea to UserVoice.

  14. We need Mandarin to be in the list of languages of clover device settings.

    4 votes

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  15. In Inventory App, since we use Kiosk, there are button of "Show on POS" and "Show on Kiosk", but NOT "Show Online".
    We need to have all 3 of them
    - Show on POS
    - Show on Kiosk
    - Show Online
    This helps us to update online item on the Register Clover without going through the computer

    3 votes

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  16. Allow restaurants to sort their online menus by Category or Item (including alphabetically) for fast access to turn items on and off depending on availability. Right now, I just see a list of all items available, which makes it difficult to go through the entire list just to turn one or two items off.

    4 votes

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    0 comments  ·  Menu  ·  Admin →
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  17. The biggest thing that we find lacking with Clover is a Pizza Builder Function. Having Pizza size prefix's choices that show in front of the item name instead of a modifer, listing below. Currently the size is done as a modifier or separate menu item buttons, a prefix choice could make ordering much smoother and order receipts much easier to read. Also, modifier groups that can be priced according to the size or half topping choice, instead of having multiple modifier groups for whole topping, left side/1st half, right side/2nd half. This would cut down on time for staff and…

    5 votes

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    Not at this time  ·  0 comments  ·  Menu  ·  Admin →
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  18. It would be incredibly helpful to have a report that shows how many items are sold per hour, broken down by product and category. This feature would allow merchants to easily identify their peak sales hours and understand which products perform best at different times of the day.

    With this insight, businesses can make smarter decisions regarding staffing, promotions, and inventory planning.

    5 votes

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    Under Review  ·  1 comment  ·  Reporting  ·  Admin →
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  19. Merchants using Online Ordering with Clover and have Grubhub ,Doordash, UberEats integrated. When implementing stock count on the inventory, anything that gets ordered from online "Grubhub, Doordash, UberEats" should deduct the stock count automatically.

    6 votes

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  20. Merchant would like the online orders to be credited under a specific employee and email instead of just the owner email.

    6 votes

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    Deferred  ·  0 comments  ·  Clover Dining  ·  Admin →
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