533 results found
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Kiosk needs to be able to remove the all items tab
Kiosk needs to be able to remove the all items tab
1 vote -
Where is the help me count function?
Where is the help me count function?
1 votePlease contact Clover support to resolve this question.
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need to specify takeaway order twice
When commencing an oreder in the takeaway section of the dining app, i then have to add guest numbers and then hit takeaway again for order type, if not it defaults to dine in. once you have added an item it can not be amended. this step is counter intuitive as you have aleady initiated the order in take away and should not be necessary
1 voteThank you for submitting your Idea to UserVoice.
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trigger order dockets to printed on completed transaction
You can choose on "tap pay" or on "invoice print" but not on completed transaction. This make no sense. when i tap pay then the customer changes their mind i go back and change the item but the docket is already printed and the meal being prepped. Should have a print docket triggerred by on completed transaction.
1 voteThank you for submitting your Idea to UserVoice.
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Online Ordering Modifier Price Change
When you change the price of the items for the online menus (ex. for uber) it does not allow you to change the price or percentage for the modifier items.
Can we adjust to change the modifier prices1 voteThank you for reaching out to Clover. We have developed this functionality and will be made available for all Clover merchants very soon
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Remember customer's email address
After the customer types in their email address, remember their email address so they don't have to type it in EVERY SINGLE TIME THEY VISIT. Every time I go to the same restaurant and use my exact same credit card I have to type in my email address.
3 votesThank you for submitting your Idea to UserVoice.
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KDS item color
Please allow CLOVER POS in inventory to assign colors to each item that show that color on the KDS screen. Example: Make it red and it will show on the KDS screen in RED writing. Same with any modifier. This gives expo the opportunity to see when these modifiers and special items such as toast in a separate color to help Efficiency and timing better.
1 voteThank you for submitting your Idea to UserVoice.
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Change quantities of a modifier for online ordering
For example, customers need to be able to specify how many pumps of a syrup to add to a latte. This is a function on the POS, and it needs to be added to online ordering.
9 votes -
Delivery
Is there a reason store owners aren't allowed to choose delivery without being forced to use a 3rd party? Small town Iowa business owners provide their own drivers. There should be an option for their customers to select this when ordering online.
1 voteThank you for submitting your Idea to UserVoice.
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reporting
I appreciate that Clover is always trying to improve. I think it would be a great idea if you had a focus group comprised of business owners and sales reps that you present to before making changes. For instance, yesterday you updated the reporting feature and eliminated the total number of transactions. Now the merchant must add the total of credit card, debit card and cash transactions to get the total transactions for the day. Yes, it is available on the web dashboard, but when managers or shift leaders are closing, they do not have access to this information. This…
6 votes -
Adjust where each section appears on the ticket.
I would like to be able to adjust each section and where it appears on the ticket. I own an elixir bar, which is like a coffee shop, and I do not want the table information on the top of the ticket; I like the customer's information on the ticket, and I would like to be able to make the customer's name bold so that it stands out.
2 votesThank you for submitting your Idea to UserVoice.
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Re-order Modifier Groups
Need the ability to re-order the modifier groups within the item. It's too difficult to re-order all of the modifiers for each item if the merchant has 30+ modifier groups. For example the merchant needs the required modifiers to show before the others in the item.
3 votes -
Order Printer Essentials
Essentials is not allowing for order printing after the inclusion of Modifiers. Can this be added to the plan asap?
5 votes -
Automatically Print Itemized Bill Along with the Expo Receipt for Online Orders
A couple of my restaurant merchants would like the option to enable an Itemized Bill to automatically print along with the Expo Order Receipts that are printed when an Online Order is placed.
Currently there is only an option to enable the expo order receipt to print so my merchants have to go into the "orders" app to print out the itemized bill for their customer. Having a setting option where this feature can be enabled would be extremely helpful for my restaurants that run a high volume of online orders.
Thanks
11 votes -
Ability to Schedule Future Item and Price Updates in Inventory and MLWD
I need the ability to schedule item and price updates in Clover so changes can be prepared in advance and set to go live automatically at a future date and time. For example, if I update the pricing on bagged coffee today, I should be able to schedule that update to publish on Friday at 6:00 am when the store opens. This would prevent the need to either push updates early or wait until right before opening to make time sensitive changes.
I have explored existing options such as managing a single menu through the Multi Location Web Dashboard or…
0 votesThank you for submitting the idea. We will review this
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New Guest Cover count report not as expected
I see that this report is now available, however, will it be able to show the total cover counts for past dates? When i click on the report, it just launches me into Clover Dining and shows me the current open tables. I need this report to show me how many total guests we had on specific past dates.
6 votesCover Count Reporting is in product roadmap and is planned for Q4-2025.
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Include table/order number and items sold on merchant payment receipt
There no way of knowing where the payment came from if we are to investigate for whatever reason. As a merchant, it is very important to be able to locate all transaction processed. The merchant receipt should have all the detailed Information that appears on the customer's receipt, that is, order/table number and item/items sold. Both receipts used to have detailed information before we had to change our equipments because of end of service
4 votes -
Pop-up Prompts! For double checking or mistake catching!
We would like if there was a way to have pop-up prompts come up before moving on to certain fields like asking the customer count before food ordering or ringing out! This has become important to us to have because by example the restaurant is all you can, missing inputting the customer number count can greatly affect business, what will happen is that the employee will move onto orders or payments with out filling this out, so maybe only one person of a table of six will be charged! So we want prompts that come up just asking to confirm…
3 votes -
print receipt
We are paperless and do not print receipts. The only option we want to show on the forward/customer facing kiosk is "No Receipt, Email Receipt, Text Receipt." There should be an option to customize what options we offer for receipts.
2 votes -
Customizable Customer Input Field on Clover Kiosk (Buzzer/Table Number Option)
Clover Kiosk needs the ability to include a customer input field during the order process, allowing customers to enter either:
A buzzer number (for merchants using pagers for pickup orders), or
A table number (for merchants offering table tents for dine-in service).
The field should be customizable by the merchant, with the ability to:
Enable or disable it
Choose the label (e.g., “Enter Buzzer Number” or “Enter Table Number”)
Make it required or optional based on the merchant's workflow
This would significantly improve the kiosk experience for businesses that use buzzers or table service and help streamline order fulfillment.
5 votesThank you for submitting your Idea to UserVoice.
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